Terms & Condition

Welcome to Wohamart.com (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, Wohamart.com (the “Website”), and any purchases you make through it. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

We operate as a dropshipping platform using WooCommerce, offering a variety of products for sale in the United Kingdom. Products are sourced and shipped directly from third-party suppliers.

1. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website after any changes constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

2. User Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use the Website and make purchases. By using the Website, you represent that you meet these requirements.

3. User Accounts
To place orders, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use. We reserve the right to terminate accounts or refuse service at our discretion.

4. Product Information and Availability
We strive to provide accurate product descriptions, images, and pricing. However, errors may occur, and we do not warrant that all information is complete or error-free. Products are subject to availability from our suppliers. We reserve the right to limit quantities or cancel orders if a product is unavailable.

As a dropshipping service, products are fulfilled by third-party suppliers. We are not responsible for any delays, defects, or issues arising from supplier actions.

5. Orders and Payment
All orders are subject to acceptance by us. We may cancel or refuse any order for any reason, including pricing errors or stock issues.

Payments are processed securely through our payment gateways. You agree to provide accurate billing and payment information. All prices are in GBP and include applicable VAT unless otherwise stated. Additional taxes, duties, or fees may apply for international shipments, though our primary market is the UK.

6. Shipping and Delivery
Shipping times are estimates provided by our suppliers and are not guaranteed. Delivery may be affected by factors beyond our control, such as customs delays or carrier issues. We are not liable for any loss or damage during transit.

For UK deliveries, we aim to comply with standard shipping practices. Tracking information will be provided where available.

7. Returns, Refunds, and Exchanges
We offer returns and refunds in accordance with UK consumer rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

– You have 14 days from receipt to cancel and return most items for a refund (excluding personalized or perishable goods).
– Items must be returned in original condition, unused, with tags attached.
– Return shipping costs are your responsibility unless the item is faulty.
– Refunds will be processed to the original payment method within 14 days of receiving the returned item.

For faulty or damaged items, contact us within 30 days for a resolution. We may require photos or evidence.

As a dropshipping platform, returns may be handled through our suppliers. Please contact support@wohamart.com for assistance.

8. Intellectual Property
All content on the Website, including text, images, logos, and designs, is owned by us or our licensors and protected by UK and international copyright laws. You may not reproduce, distribute, or modify any content without our written permission.

9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or products purchased, even if advised of the possibility of such damages.

Our total liability for any claim shall not exceed the amount paid for the product in question.

We are not liable for any third-party content, links, or actions of our suppliers.

10. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your breach of these Terms or misuse of the Website.

11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

12. Contact Us
If you have any questions about these Terms, please contact us at support@wohamart.com.